PARSED CONTENT

The website knowledge-centered-support.com states the following, "What is knowledge centered support? Knowledge centered support KCS." I analyzed that the webpage said " Is a methodology for capturing, authoring, refining, and publishing information." They also stated " That is relevant to the support processes for an organization. When corporate knowledge is structured and processed in a methodical manner it can have positive effects on the service desk, the helpdesk, and the staff and clients of the business. Why use knowledge centered support? KCS endevours to collect, categorize, organize and publish information, or kn." The meta header had Knowledge Centered Support as the first search term. This keyword was followed by kcs, itil, and itsmf which isn't as important as Knowledge Centered Support. The other words they used was knowledge base. resolution is also included but could not be seen by search crawlers.